Shipping & Lead Times

WTS ARTISTRY SERIES™

SHIPPING

Shipping to the contiguous United States only for online orders; Alaska and Hawaii not included. Welch Tuning Systems, Inc. shell packs and snare drums shipped FREE via FedEx. Physical address required (no P.O. Box). 

 

For international order requests, please contact us.

In case of damages or shortages in your shipment, contact the carrier. It is the responsibility of the customer to examine the shipment upon receipt. If damages or shortages have occurred, the customer must file all necessary forms with the appropriate carrier. No return authorization or credit will be issued for products damaged during shipment other than those shipments that have received approved claims from the carrier.

LEAD TIMES

Limited stock available for select WTS Artistry Series products. WTS Artistry Series drums generally ship within 5 business days from order date. 

WTS EPIPHANY SERIES™ and WTS STEVE PRUITT SIGNATURE SNARE

SHIPPING

Shipping to the contiguous United States only for online orders; Alaska and Hawaii not included. Welch Tuning Systems, Inc. shell packs and snare drums shipped FREE via FedEx. Standard paid shipping for all other products. Physical address required (no P.O. Box). 

 

For international order requests, please contact us.

In case of damages or shortages in your shipment, contact the carrier. It is the responsibility of the customer to examine the shipment upon receipt. If damages or shortages have occurred, the customer must file all necessary forms with the appropriate carrier. No return authorization or credit will be issued for products damaged during shipment other than those shipments that have received approved claims from the carrier.

PRE-ORDER LEAD TIMES

Due to unforeseen delays in the supply chain, the estimated delivery of the WTS Epiphany Series and WTS Steve Pruitt Signature Snare has been delayed to late summer 2022.

*Due to supply chain uncertainty with COVID-19, if we run out of stock of any WTS parts, the lead times will vary and may be longer than normal.

WTS HARDWARE

SHIPPING

Shipping to the contiguous United States only for online orders; Alaska and Hawaii not included. Welch Tuning Systems, Inc. hardware shipped FREE via FedEx. Standard paid shipping for all other products. Physical address required (no P.O. Box). 

 

For international order requests, please contact us.

In case of damages or shortages in your shipment, contact the carrier. It is the responsibility of the customer to examine the shipment upon receipt. If damages or shortages have occurred, the customer must file all necessary forms with the appropriate carrier. No return authorization or credit will be issued for products damaged during shipment other than those shipments that have received approved claims from the carrier.

LEAD TIMES

Generally, WTS Hardware will ship within 1-2 months from order date, however, can take up to 4 months from order date based on stock availability. Please contact us for an estimated lead time.*

*Due to supply chain uncertainty with COVID-19, if we run out of stock of any WTS parts, the lead times will vary and may be longer than normal.

"MERCH"

SHIPPING

Shipping to the contiguous United States only for online orders; Alaska and Hawaii not included. FREE shipping for all Welch Tuning Systems, Inc. "Merch", such as apparel and swag from the Merch page. Physical address required (no P.O. Box). 

 

For international order requests, please contact us.

In case of damages or shortages in your shipment, contact the carrier. It is the responsibility of the customer to examine the shipment upon receipt. If damages or shortages have occurred, the customer must file all necessary forms with the appropriate carrier. No return authorization or credit will be issued for products damaged during shipment other than those shipments that have received approved claims from the carrier.

LEAD TIMES

Generally, WTS merch will ship within 2-7 business days from order date. Estimated shipping time is 6-13 business days*. 

*Due to supply chain uncertainty and shipping carrier delays with COVID-19, lead times will vary and may be longer than normal.

TNR TRUEVIBE ISO-MOUNTS

SHIPPING

Shipping to the contiguous United States only for online orders; Alaska and Hawaii not included. FREE shipping for all TnR products. Physical address required (no P.O. Box). 

 

For international order requests, please contact us.

In case of damages or shortages in your shipment, contact the carrier. It is the responsibility of the customer to examine the shipment upon receipt. If damages or shortages have occurred, the customer must file all necessary forms with the appropriate carrier. No return authorization or credit will be issued for products damaged during shipment other than those shipments that have received approved claims from the carrier.

LEAD TIMES

Generally, TnR products will ship within 2-7 business days from order date*. 

*Due to supply chain uncertainty and shipping carrier delays with COVID-19, lead times will vary and may be longer than normal.